Privacy Policy of Fathom & Focus
Fathom & Focus is committed to protecting the privacy of individuals who visit our online platform and interact with our marine instrumentation and observation systems. This Privacy Policy outlines how we collect, use, disclose, and protect information gathered through our site, reflecting our dedication to transparency and compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR) where relevant for individuals within the European Economic Area, and Canadian privacy legislation.
1. Information We Collect
We collect various types of information to provide and improve our services, including:
- Personal Data: This includes information that can be used to identify you directly or indirectly. Examples include your name, email address, phone number, company affiliation, and job title when you express interest in our underwater imaging solutions, remote sensing equipment, data acquisition systems, custom telescope fabrication, coastal surveillance technologies, oceanographic research tools, harbor monitoring systems, or navigational aid optics. We collect this data when you fill out contact forms, subscribe to newsletters, request a quote, or register for events.
- Technical Information: When you visit our online platform, we automatically collect certain information about your device and browsing activity. This may include your IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of your visits. This data helps us understand how users interact with our site and improve its functionality.
- Usage Data: Information on how you use our site, such as the features you access, the content you view, and the time spent on certain pages. This helps us optimize our service offerings and content.
2. How We Use Your Information
Fathom & Focus uses the collected information for various purposes, including:
- To Provide and Maintain Our Services: Fulfilling requests for information about our marine instrumentation, customizing content, and delivering the services you have requested.
- To Improve and Personalize Our Services: Analyzing usage patterns to enhance user experience, develop new features, and optimize the performance of our online platform.
- To Communicate with You: Responding to your inquiries, providing updates on our products (e.g., underwater imaging solutions, remote sensing equipment), and sending relevant marketing communications (where consent has been given).
- For Security and Fraud Prevention: Protecting our online platform, our users, and Fathom & Focus from unauthorized access or fraudulent activities.
- To Comply with Legal Obligations: Adhering to applicable laws, regulations, and legal processes.
3. Disclosure of Your Information
Fathom & Focus will not sell, rent, or lease your personal information to third parties. We may disclose your information in the following circumstances:
- Service Providers: We may share information with trusted third-party service providers who assist us in operating our online platform, conducting our business, or servicing you, provided that these parties agree to keep this information confidential and comply with data protection laws. Examples include web hosting, analytics, and CRM services.
- Legal Requirements: If required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
- Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.
5. Your Data Protection Rights
Depending on your location and applicable law, you may have the following rights regarding your personal data:
- Right to Access: You have the right to request copies of your personal data.
- Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or incomplete.
- Right to Erasure (Right to be Forgotten): You have the right to request that we erase your personal data under certain conditions.
- Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data under certain conditions.
- Right to Object to Processing: You have the right to object to our processing of your personal data under certain conditions.
- Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
- Right to Withdraw Consent: Where our processing is based on your consent, you have the right to withdraw that consent at any time.
To exercise any of these rights, please contact us using the information provided below.
6. Cookies
Our online platform uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of our site may become inaccessible or not function properly.
7. Links to Other Websites
Our online platform may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
8. Children's Privacy
Our services are not intended for individuals under the age of 16. We do not knowingly collect personally identifiable information from anyone under the age of 16. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices regarding our marine instrumentation and observation systems, please contact Fathom & Focus at:
Fathom & Focus
871 Waterfront Drive, Suite 300, Vancouver, BC, V6B 5C2
Canada